Privacy Policy

Introduction

Ketcherside Dental Corporation is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways. The information we may collect includes:

Personal Data: Name, address, email address, and telephone number
Insurance Information: Insurance details and coverage information
Communication Preferences: Your preferred method of contact (phone or text message)

Text Message Communications

Ketcherside Dental Corporation sends text messages to help schedule new patients. Our related websites include:

Mobile phone, email and other contact information is used only for the purposes customers consent to when sharing it with Ketcherside Dental Corporation.

Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.

By providing your mobile phone number and opting in to text messages, you consent to receive appointment reminders, confirmations, and other service-related messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time.

Use of Your Information

We use the information we collect in the following ways:

To provide and maintain our dental services
To schedule and confirm appointments
To communicate with you about your treatment
To process payments and insurance claims
To send appointment reminders via your preferred contact method
To comply with legal and regulatory requirements
To improve our services and patient experience

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

Secure storage of physical and electronic records
Restricted access to personal information
Encryption of sensitive data
Regular security assessments
HIPAA-compliant practices for health information

Disclosure of Your Information

We may share your information in certain situations:

With your consent
To comply with legal obligations
With insurance companies for claim processing
With other healthcare providers involved in your care
To protect our rights and safety

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Your Rights

You have the following rights regarding your personal information:

Access: Request copies of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information (subject to legal requirements)
Opt-out: Opt out of marketing communications at any time
Portability: Request your data in a portable format

Children's Privacy

We provide dental services to patients of all ages, including children. For patients under 18, we require parental or guardian consent for treatment and collection of information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Ketcherside Dental & Orthodontics

720 Magnolia Ave, Suite 1
Corona, CA 92879
Phone: (909) 531-5179